Build a useful SKU file
List product identifiers, descriptions, packed dimensions and weights. Explain variants, bundles and handling requirements. Include stock levels and distinguish current inventory from forecast growth.
Describe receiving and order data
Explain where replenishment comes from, how it is labelled and how advance notice will be shared. Name your store platform and where orders, cancellations and address updates originate. Ask the team to confirm the supported connection and required setup.
Agree packing and exception rules
Identify who supplies packaging and give instructions for each order type. Document how out-of-stock items, partial orders, damaged goods and returns should be handled. State who approves resale, repacking or another action.
Check a sample order before launch
Review receipt, picking, packing, dispatch and delivery reporting. Agree how receiving differences and order mismatches are investigated, with named contact roles. Confirm the launch date after the required setup and scope are agreed.